Dr. Tim bought the practice in January 2000 and never moved. Same address, same phone, same handful of people who keep things running. Two of our hygienists were already here when he arrived — both of them long-tenured, experienced professionals who have been with us for decades. They’ve cleaned a lot of teeth.
What grew the practice was never marketing. It was patients telling friends and family some version of “they will take care of you,” and meaning it. Today we see kids whose parents came here as kids. We see grandparents and grandchildren on the same morning. That’s the metric we actually care about.
Now Dr. Fuller has joined us. He served as a dentist in the United States Navy before coming here, but more importantly he’s someone Dr. Tim has known since Caleb was about fourteen, through their shared church. The point isn’t to grow. The point is to make sure the people and the philosophy that made you stay aren’t going anywhere.
We hear it more than you might think — someone calls us after receiving a large, overwhelming treatment plan from another office. They come in for a second opinion, we do our own exam and X-rays, and more often than not? They need far less work than they were told. The relief on their faces says it all. They stay with us, we take care of them, and they send their friends. That’s the practice we’ve built — and we wouldn’t have it any other way.